General Data Protection Regulation (GDPR) & Privacy Policy

tecch Limited
Effective Date: 01/11/2024

1. Introduction

tecch Limited ("we," "our," "us") is committed to protecting the privacy and security of your personal data. This Policy outlines how we collect, use, store, and protect your personal information when you visit our website (the "Website").

As a UK-based company, we comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 to ensure your personal data is processed lawfully, fairly, and transparently.

2. Scope

This policy applies to personal data collected via our Website. As a brochure website, we do not engage in e-commerce transactions but may collect limited data to improve user experience and respond to inquiries.

3. Data We Collect

We may collect and process the following categories of personal data:

Contact Information: If you contact us via our website forms, we may collect your name, email address, phone number, and any additional details you provide.

Technical Data: IP address, browser type, operating system, and other website usage information (collected via cookies or analytics tools).

Communication Data: Any information you provide when corresponding with us.

4. How We Use Your Data

We process your personal data for the following purposes:

To respond to inquiries and requests submitted via the Website.

To improve our Website’s performance and user experience.

To comply with legal and regulatory obligations.

To protect our Website against security threats and fraudulent activity.

5. Legal Basis for Processing

We only process your personal data when permitted by law. The lawful bases we rely on include:

Legitimate Interests: For business communication and Website improvements.

Consent: Where required, such as for non-essential cookies (see Cookie section).

Legal Obligation: Compliance with applicable laws and regulations.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Inquiry-related data is kept for up to 12 months unless a longer retention period is required by law.

7. Data Sharing and Security

We do not sell or share your personal data with third parties unless required by law or necessary to provide our services. Any third-party service providers (e.g., IT support or analytics providers) are contractually obligated to protect your data.

We implement technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the data we hold about you.

Right to Rectification: Correct inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data.

Right to Restriction: Restrict processing under certain conditions.

Right to Data Portability: Request a transfer of your data to another service provider.

Right to Object: Object to processing based on legitimate interests.

Right to Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided in Section 10.

9. Cookies and Tracking Technologies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .

10. Contact Us

If you have any questions or concerns about this Policy or wish to exercise your rights, please contact us at:

tecch Limited
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Email: contact@tecch.co.uk

11. Updates to This Policy

We may update this policy periodically to reflect changes in our data practices or legal requirements. Any significant changes will be communicated on our Website.

Last Updated: 20/02/2025